303-680-3800                                                                           888-680-3800

 

Increasing Network Up time & Productivity

We received a phone call from the manager within a company with 25 employees. Their computer network was only averaging about 40% up time over the last month.

Within 2 days our certified technicians updated and fine tuned their aging server. Over the next two months by implementing our Complete Maintenance Program the manager replaced the non-productive work stations with Certified Network Systems. The company's network is now monitored on a daily basis to ensure that everything is working correctly.

The net result is that the yearly average up time is now over 98% for the company.

In the last 8 years of all the systems and servers we have updated using only brand name components we have had only 5 service calls due to hardware.

Network Maintenance, Planning & Growth

When a client came to us with concern that network reliability and security might be an issue in the near future since they were about to grow rapidly, we immediately addressed the potential problem.

They had a single server shared by 2 office locations and an ISDN line being used by over 30 employees. Over a two year period Certified Network Group provided all the design work and networking implementation for the upgrade. To address their Security needs we implemented a sophisticated firewall and detailed security policies. We used software to diagnose and maintain the entire network from a central location using the internet over a secure connection. Through this technology, our clients receive response times to any situations that may arise in 5 minutes or less.

With our help this client has grown into a network with about 300 users on 12 servers in 14 locations across the state.

Eliminating Issues with Employee Turnover

A client went through 14 in-house IT managers over a single 4 year time period. Each time there was a loss of information and critical network data. There was a learning curve and each one of the managers had a different idea about how the network should be set up. This led to a lot of unnecessary changes, new hardware and software purchases and the overall system integrity declining. This also prevented any real network advancement over time, not to mention the costs of all the recruitment.

Certified Network Group's system for planning, implementing, and monitoring easily proved a significant return on investment for the client by streamlining all the computer operations and systems in less than two months.

References:

Contact Dave Manders at 303-680-3800 or for further information about the skills and expertise of the Certified Network Group in any of these situations and for more business references.